VapesVine Australia Shipping Policy
Order Processing Time
– Orders are typically processed within 1-2 business days (excluding weekends and public holidays).
– You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
– We offer standard and express shipping options.
– Standard Shipping: Estimated delivery time is 3-4 business days.
– Express Shipping: Estimated delivery time is 2-3 business days.
– Please note that delivery times may vary due to factors beyond our control, such as carrier delays or public holidays.
Shipping Costs
– Shipping costs are calculated at checkout based on your location and chosen shipping method.
– Free shipping may be available on orders over a certain amount—details will be specified during checkout.
Recipients & Delivery
– Please ensure your shipping address is accurate and complete. We are not responsible for lost or delayed packages due to incorrect address information.
– A signature may be required for some deliveries, depending on the shipping method and carrier.
International Shipping
– Currently, we ship only within Australia. For international inquiries, please contact info@vapesvineaustralia.com.
Tracking Your Order
– Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.
Undelivered or Lost Packages
– If you experience issues with delivery, please contact us promptly at info@vapesvineaustralia.com so we can assist.
Changes & Cancellations
– Orders can be canceled or modified within 24 hours of placement. Please contact us as soon as possible to make changes.
Customer Support
– For any questions regarding your shipment, please contact our support team at info@vapesvineaustralia.com.
Thank you for shopping with VapesVine Australia! We appreciate your trust and look forward to serving you.